Skip to Content

Privacy Policy

Effective Date: 04/09/2025

Quantum Arena (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, game ID, and account details. 
  • Payment Information: Transaction details when you pay entry fees or receive payouts (processed securely via third-party payment gateways like Razorpay).
  • Support Information: Data shared through our ticketing system or support requests.

2. How We Use Your Information

We use your data to:

  • Provide and manage tournaments and services.
  • Verify identity and maintain fair play.
  • Send notifications, updates, and promotional offers.
  • Process payments, payouts, and refunds (if applicable).
  • Improve app performance and user experience.
  • Resolve disputes and respond to support tickets.

3. Sharing of Information

We do not sell or rent your personal data. We may share limited information only with:

  • Service Providers: Payment gateway, hosting, or analytics providers.
  • Legal Authorities: If required by law, regulation, or court order.
  • Partners : For tournament collaborations or reward distribution (with your consent).

4. Data Storage & Security

  • All user data is stored securely on our servers (Firebase)
  • Sensitive data like payments are handled by trusted third-party gateways.
  • While we use strong security measures, we cannot guarantee 100% protection against cyber threats.

5. User Rights

You have the right to:

  • Access, update, or delete your account information.
  • Opt-out of promotional communications.
  • Request deletion of your data by contacting support.

6. Cookies & Tracking

  • We may use cookies or similar technologies to enhance user experience and improve services.
  • You can disable cookies through device/browser settings, but some features may not work properly.

7. Children’s Privacy

  • Our services are not intended for children under 13 (or legal age in your country).
  • If we discover data collected from a child, we will delete it immediately.

8. Changes to Privacy Policy

  • We may update this policy from time to time.
  • Any updates will be notified in-app or via email.

9. Contact Us

For privacy-related concerns, please contact: